Gentle Pixel Studio Logo

Gentle Pixel Studio

Privacy Policy

Your privacy matters to us at Gentle Pixel Studio

Effective Date: February 1, 2026 | Last Updated: February 1, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate floral designs or gift services, we gather information you supply willingly. This may include your name, business name, email address, phone, delivery addresses, and specific floral requirements. We also collect payment details when placing orders, though processing is securely handled by our payment partners.

For corporate clients, we might collect extra business data such as company registration details, preferred delivery timetables, and budget expectations to tailor our service to your organization's needs.

Information Collected Automatically

Our website automatically gathers certain technical details when you visit, including your IP address, browser type, device information, and navigation path. We use this data to enhance site performance and understand how clients discover our services.

Important: We limit collection to what is necessary to provide our floral arrangements and delivery services. Your privacy underpins how we operate our business.

How We Use Your Information

We primarily use your information to process orders, arrange deliveries, craft custom arrangements based on your requirements, and communicate about your service needs.

We also analyze data to improve our services and the website experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United States.

Order Processing: Handling orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Reviewing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

Gentle Pixel Studio respects your privacy and does not sell your personal data to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and adopt suitable technical and organizational steps to guard it. This includes safe data storage, protected communications, and restricted access to personal information within our organization.

Secure Storage

Personal information is kept in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transmissions are encrypted to safeguard information during exchanges between your browser and our systems.

Limited Access

Only authorized personnel who need the data to provide services can access customer information.

Although we employ robust security measures, no method of transmitting data over the internet is completely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal information. Depending on applicable laws, you may have the ability to access, update, delete, or limit how your personal information is used.

Access: Request a copy of the personal data we hold about you
Correction: Update or correct inaccurate personal data
Deletion: Request removal of personal data (subject to legal retention requirements)
Restriction: Limit how we process your personal data in certain situations
Portability: Request transfer of your data in a structured, commonly used format

To exercise these rights, please reach out to us using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the type of data and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order details: three years after the last service interaction
  • Payment transaction records: seven years for tax and accounting purposes
  • Website analytics data: twenty-six months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to remember your choices and assess site performance.

You can adjust cookie preferences in your browser settings. Note that turning off certain cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external sites or services. This privacy policy covers only Gentle Pixel Studio and our site. We are not accountable for the privacy practices of other sites.

We recommend examining the privacy policies of any third-party sites you access via links on our site.

Policy Revisions

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

Please take a moment to review this policy from time to time so you remain informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.

Contact Us About Privacy

Gentle Pixel Studio Privacy Team
5th Avenue, New York
New York, United States 10001

Email address: [email protected]
Phone number: +1 212-555-0198

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within roughly one week.